How do I start a return?

We want to make your return as easy as possible. We have two options to initiate a return:

  1. Have your order number handy? (Order numbers from other marketplaces like Amazon and eBay work too!)
    Just click here to go to our return portal!

  2. Don't have your order number handy? Click Here to send us an email and we will reply as soon as humanly possible!

Our return policy:
Our hassle-free 60-Day Money-Back Guarantee is designed to give you peace of mind. Changed your mind? If you aren't delighted with your purchase, you can return a product within 60 days and we will happily refund the purchase price.
Please Note:Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders. Call Creative Audio to arrange these returns.
You are responsible for shipping the products back to us. We recommend using a trackable shipping method.

Contact Us

Not finding what you're looking for? Chat With Us.